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Tag Archives: JavaScript programming language

Remote Assistance/Information Gathering Aid – SupportDetails

I’m putting together a computer & online safety presentation for an upcoming talk at a senior center in Portsmouth (NH) and came across Support Details in my information hunting trek. This site makes it dirt simple to get basic information from whomever you are providing remote support to (a task I’m sure many of us have to do on occasion). I suspect it could also be handy to a developer who wants to double-check client settings. If you’ve ever tried asking someone what their IP address is or even what browser they are using, you know how helpful it might be if you could find out simple information quickly and painlessly.

Support Details collects data on the following system/browser elements:

  • Operating System
  • Screen Resolution
  • Web Browser
  • Browser Size
  • IP Address
  • Color Depth
  • Javascript
  • Flash Version
  • Cookies
  • User Agent

Support Details | Tech Support Management

Both Windows and OS X provide internal utilities to do full screen sharing – and more – for remote assistance if you’re on that same platform. There are third party services such as GoToAssist and Copilot that enable remote support across platforms. While Support Details does not even come close to either types of interaction it does provide basic data to help you triage where to go next…and, it’s free.

Quick Hits :: 2011-02-09

Security

  • VSR uses some high-ish profile attacks from 2010 to provide fodder for the VAR community :: Security Risk: Top Hacker Attacks of 2010. I include it as the examples they provide should make it easier for folks doing presentations where they need to show real-life attacks (without sifting through the individual entries at the various data breach web site databases). [Vertical Systems Reseller]

Windows

  • Windows 7/2008 SP1 looms large. OEMs, VLCs & MSDN/TechNet subscribers get it on February 16th and the rest of the masses can give it a go on February 22nd. It looks like it has a decidedly enterprise-y focus, but one can hope it continues Microsoft on the path to robust desktop & server experiences :: Announcing The Availability of Windows 7 and Windows Server R2 SP1 [Microsoft]
  • Autoruns – the ability to automatically perform tasks when certain devices are made available to Window systems (e.g. USB sticks) – are a boon to malware writers. While Microsoft has somewhat mitigated the threat they pose in more modern versions of their operating systems, it can be tricky to make older systems safe. With the latest round of Patch Tuesday updates, they included a way to disable Autoruns in older systems. W00t! Microsoft Update Offers an Easier Way to Turn off Autoruns [PC World]
  • Succinct and informative article by Chris Sanders on how to determine if your systems is being actively compromised. Chock full of screen shots and examples of what to look for. While not exactly aimed at the general Windows community, it does provide a solid introduction to core tools that technically-inclined users should make room for in their toolboxes :: http://www.windowsecurity.com/articles/Determining-You-Actively-Being-Compromised.html [WindowsSecurity.com]

Programming

  • Pageforest helps you ship complete web applications without having to write any server-side code. You can build your application using HTML[5], CSS & javascript and the Pageforest service provides application hosting, user authentication & data storage. You only use client-side javascript and are free to include jQuery, Prototype or any other frameworks that you need to include in your app. Hosting is currently free and the site includes a full IDE to help you get started coding :: A Pure JavaScript Web Application Platform [pageforest.com]

Quick Hits :: 2011-01-07

Security

Programming

Interesting points/counterpoints on the efficacy of Node.js being tied so closely to the V8 javascript engine:

HTML5

AwesomeChartJS Meets Microsoft Security Bulletins

I wanted to play with the AwesomeChartJS library and figured an interesting way to do that was to use it to track Microsoft Security Bulletins this year. While I was drawn in by just how simple it is to craft basic charts, that simplicity really only makes it useful for simple data sets. So, while I’ve produced three diferent views of Microsoft Security Bulletins for 2011 (to-date, and in advance of February’s Patch Tuesday), it would not be a good choice to do a running comparison between past years and 20111 (per-month).  The authors self-admit that there are [deliberate] limitations and point folks to the most excellent flot library for more sophisticated analytics (which I may feature in March).

The library itself only works within an HTML5 environment (one of the reasons I chose it) and uses a separate <canvas> element to house each chart. After loading up the library iself in a script tag:

<script src="/b/js/AwesomeChartJS/awesomechart.js" type="application/javascript">

(which is ~32K un-minified) you then declare a canvas element:

<canvas id="canvas1" width="400" height="300"></canvas>


and use some pretty straighforward javascript (no dependency on jQuery or other large frameworks) to do the drawing:

var mychart = new AwesomeChart('canvas1');
mychart.title = "Microsoft Security Bulletins Raw Count By Month - 2011";
mychart.data = [2, 12];
mychart.colors = ["#0000FF","#0000FF"];
mychart.labels = ["January", "February"];
mychart.draw();

It’s definitely worth a look if you have simple charting needs.

Regrettably, it looks like February is going to be a busy month for Windows administrators.

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Your web-browser does not support the HTML 5 canvas element.